Returns & Refunds

We offer a 30-day return window, giving you 30 days from the date of delivery to request a return.

Return Eligibility

To be eligible for a return, items must be:

In the same condition as received

Unused and in original packaging

Accompanied by proof of purchase

Starting a Return

To begin a return or refund request, please visit our Contact Page and outline the details. Our team will guide you through the next steps.

Damages & Concerns

We encourage you to inspect your order upon arrival. If an item arrives damaged, defective, or incorrect, please contact us promptly so we can resolve the matter efficiently.

In some cases, we may request a photo or short video to assess the issue and ensure a swift resolution.

Exchanges

If you wish to exchange an item, we recommend returning the original piece first. Once your return is processed, you may place a new order for the replacement.

Refunds

Once your return is received and inspected, we will notify you of the outcome.

Approved refunds are issued to your original payment method.

Please allow several business days for your financial institution to process the refund.

Thank you for choosing Playfully Clever. We value the trust you place in us and are committed to supporting you throughout your experience.