Returns & Refunds

We offer a 30-day return policy, which means you have 30 days from receiving your item to request a return.

Return Eligibility

To be eligible for a return, items must be:

  • In the same condition as received

  • Unused and in original packaging

  • Accompanied by proof of purchase

How to Start a Return

To begin a return or refund request, please visit our Contact Page and let us know the issue so we can assist you promptly.

If you have any questions about returns, our team is always happy to help.

Damages & Issues

Please inspect your order upon arrival. If your item arrives damaged, defective, or incorrect, contact us as soon as possible so we can make it right.

If your item is damaged, we may ask for a photo or short video to help us assess the issue and resolve it quickly.

Exchanges

If you’d like to exchange an item, we recommend returning the original item first. Once the return is approved, you can place a new order for the replacement item.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval status.
If approved, your refund will be issued to your original payment method.

Please note that it may take a few business days for your bank or card provider to process and post the refund.

Thank you for shopping with Playfully Clever — we truly appreciate your trust.