Terms & Conditions
Welcome to Playfully Clever. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our site or placing an order.
1. General
By using this website, you confirm that you are at least the age of majority in your place of residence, or that you are using the site with the consent of a parent or legal guardian.
We reserve the right to update or change these Terms & Conditions at any time. Continued use of the website following any changes constitutes acceptance of those changes.
2. Products & Information
We take care to ensure that product descriptions, images, and pricing are accurate. However, we do not guarantee that all information on the site is error-free, complete, or current.
Product images are for illustrative purposes only. Colours and details may vary slightly depending on your device or screen settings.
3. Pricing & Payments
All prices are listed in the currency shown on the website and include applicable taxes unless otherwise stated.
Payment is processed securely through trusted third-party payment providers such as Shopify Payments, PayPal, Apple Pay, and major credit card providers. We do not store or have access to your full payment details.
4. Orders
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including availability, errors in pricing or product information, or suspected fraud.
Once your order is confirmed, you will receive an order confirmation email.
5. Shipping
Delivery timeframes provided on our website are estimates only and are not guaranteed. Shipping times may vary depending on location, carrier processing, and external factors outside our control.
Once your order has been dispatched, tracking details will be provided where available.
6. Returns & Refunds
Our 30-Day Money-Back Guarantee applies in accordance with our Returns & Refunds Policy.
To request a return or refund, please contact us within 30 days of receiving your order. Items must meet the eligibility requirements outlined in our Returns Policy.
Nothing in this policy limits your rights under Australian Consumer Law.
7. Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
8. Intellectual Property
All content on this website — including text, images, logos, graphics, and design — is the property of Playfully Clever or its licensors and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, or use any content without our prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Playfully Clever shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased through the site.
Nothing in these Terms limits liability where such limitation is not permitted by law.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Governing Law
These Terms & Conditions are governed by the laws of Australia, without regard to conflict of law principles.
12. Contact Information
For any questions about these Terms & Conditions, please contact us:
Playfully Clever
📧 info@playfullyclever.com
📍 Australia